Example:
You might design an omni-channel plan for a bookstore where customers can browse online, reserve books, and collect in-store — with loyalty points syncing automatically.
1. Introduction to Omni-Channel Retail
0/4
2. Integrating Online & Offline Sales Channels
0/4
3. Using Technology for Integration
0/4
4. Customer Journey Mapping Across Channels
0/4
5. Data Integration & Unified Analytics
0/4
6. Marketing for Omni-Channel Retail
0/4
7. Capstone — Create an Omni-Channel Strategy
0/3